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Regulation and Complaints

Regulatory Statement

Laurence Ball T/A Archway Mortgage and Protection Services is an Appointed Representative of Connect IFA Limited 441505 which is Authorised and Regulated by the Financial Conduct Authority and is entered on the Financial Services Register (https://register.fca.org.uk/s/)under reference 951391 The FCA does not regulate some forms of Business Buy to Let Mortgages and Commercial Mortgages to Limited Companies. 


The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.  

Making a Complaint

It is our intention to provide you with a high level of customer service at all times. If there is an occasion when we do not meet these standards and you wish to register a complaint, please write to: Compliance Department; Connect IFA Ltd, 39 Station Lane, Hornchurch, RM12 6JL or call: 01708 676110. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk 

Copyright © 2022 Archway Mortgage and Protection Services Ely - All Rights Reserved.


The information contained within this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.  

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